We are VEGGIE ZONE SDN BHD (collectively referred to as “we”, “the company” or “VEGGIE ZONE”) and we own and operate the site veggiezone.my (collectively referred to as “our site” or “VEGGIE ZONE MY”). Our site offers everyone, especially the vegetarian community a convenient way to shop online over the Internet. We do provide home delivery services and pick up services (referred to as“services”). We recognise the importance of your privacy and maintaining the confidentiality of your personal information. This Privacy Policy applies to all products and services provided by us and sets out how we may collect, use and disclose your personal information. This Privacy Policy applies to the veggiezone.my website (the “Website”) and governs data collection, processing and usage in compliance with the Personal Data Protection Act 2010 of Malaysia. (“PDPA”)
Our Company Policy
i. You need not supply any personal data in order to access the company’s website. When you participate in, access or sign up to any of the services, personal data is collected from you to enable us to provide you with the services. You may decline to provide us with the requested personal data, but in such case we may not be able to provide the services to you. By submitting your personal data, you consent to the use of that data as set out in this Privacy Policy Statement.
Types of Personal Data Collected
i. For the purpose of carrying on the company’s business, including registration and administration of the company’s website and related products and services (including relevant online services), you may be requested to provide personal data such as, but not limited to, the following, without which it may not be possible to satisfy your request: (i) Your name; (ii) Contact details, including contact name and telephone number or email address, delivery address.In some instances, you may also be requested to provide certain data that may be used to further improve our products and services and/or better tailor the type of information presented to you. In most cases, this type of data is optional although, where the requested service is a personalized service, or provision of a product is dependent on your providing all requested data, failure to provide the requested data may prevent us from providing the service to you. This type of data includes, but is not limited to: (i) Gender; (ii) Other related products and services subscribed to.The company’s web servers may also collect data relating to your online session, the use of which is to provide aggregated, anonymous, statistical information on the server’s usage so that we may better meet the demands and expectations of visitors to our sites. This type of data may include, but is not limited to: The browser type and version; (ii) Operating system; and (iii) The IP address and/or domain name.
Use of personally identifiable information collected
i. Personal data collected from you may be used by the company for providing you with the related services;
ii. Verifying your account identity;
iii. Handling your order(s) and payment instructions, or collecting outstanding bills or other instructions
iv. Analyzing, verifying, and/or conducting credit checks, payment details and/ or conditions, so as to provide you with the related services;
v. Designing services for you;
vi. Providing you with customer service;
vii. Conducting marketing research, statistics analysis, and behaviour analysis;
viii. Auditing;
viiii. Making disclosures when required by applicable laws, rules and regulations;
x. Direct marketing of the products and services of the company and its business partners.
Direct Marketing
i. We have asked you for your consent before you have provided us with your personally identifiable information.
Retention of the information
i. In your dealings with us, we retain records of your online transactions for auditing purposes. Our general policy is to retain the information for a reasonable period. We do not offer online facilities for you to delete personal data held by us.
Security
i. All personal data you provide to us is secured on our web site with restricted access by authorized personnel only.
Use of Cookies
i. When you browse veggiezone.my, the company will record your visit only and will not collect any personally identifiable information from you unless otherwise stated. Cookies used (if any) in any part of our site will not be deployed for collecting personally identifiable information.
Scope of Application
i. This Privacy Policy Statement only applies to veggiezone.my. When you leave our website and the company does not exercise control over any personal data or any other information you give to any other entity after you have left our website. Access to other websites is at your own risk.
Data Access and Correction
i. If you have any query in relation to the VEGGIE ZONE’s privacy policy or you wish to access or correct your personal data held by us, you may contact us by +6018 378 8131 on Monday to Friday 10AM to 5PM.
Amending Privacy Policy Statement
i. Our Privacy Policy Statement may be amended from time to time without prior notice, and it will be published on veggiezone.my. You are advised to check it on a regular basis in order to obtain the latest version.
